Shipping policy
Thank you for shopping with us! We are committed to processing and delivering your order as efficiently as possible.
Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after your order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3–7 business days after processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight of your order.
Order Delays
During high-volume periods, holidays, or due to unforeseen circumstances (such as weather or carrier delays), processing and shipping times may be extended. We appreciate your patience and understanding.
Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged please contact us within 7 days of delivery so we can assist you with resolving the issue. If your order is lost during transit please contact your local delivery service. Loyalty Collection is not responsible for lost or stolen items.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team 502-642-0262 or loyaltycollectionllc@yahoo.com